Cleankill strikes Gold again to start the year off on a high

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Surrey-based Cleankill Pest Control has started 2024 with celebrations after being awarded the Gold Investors in People accreditation for the third time.

No other pest control company in England has retained the Gold accreditation three times and Cleankill joins an elite group of businesses in other sectors that have achieved the treble.

Paul Bates, managing director of Cleankill Pest Control, said: “This is a wonderful achievement for a small business and we are all absolutely thrilled. It is testament to everyone’s commitment to our organisation, our management practices and our dedication to continuous improvement.

“Investors in People Gold sets us apart from our competitors and also helps us attract new staff – it’s worth all the effort that goes into preparing for the assessment.”

Investors in People Practitioner Esther O’Halloran added: “Congratulations to everyone at Cleankill for retaining Gold. In my report I highlighted many positive things about the company, but especially the transparent values which are at the heart of Cleankill. Very importantly, management is transparent about what it expects from people and how they should behave and conduct themselves, not only with clients but with each other.

“The way people treat each other and talk at work with each other is important for building the family culture and Cleankill should be really proud of this. Everyone is conscious of Cleankill’s values and they have helped create a culture where everyone is actively involved in making sure the values are upheld. In addition, everyone in Cleankill takes enormous pride and ownership of their work and is focused on continuously delivering high standards of service and an ethical sales approach.”

In 2018, Cleankill became the first pest control company in England to be certified ‘GOLD’ by Investors in People and in 2021, following another intensive audit, retained the Gold status. The latest assessment confirmed that Cleankill had again attained the coveted Gold standard for the third time.

Mr Bates continued: “We have been told that we have improved greatly and are very close to Platinum status. This is an incredible achievement when we have gone from 46 to 61 staff in 3 years – a 32% increase in staff numbers.”

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With more than 25 years' experience in business-to-business publishing, Simon is editor of LBM titles Pest and OvertheCounter. Big fan of Manchester United.