A new, free service,, which targets pests such as rats and mice in homes, has launched across Middlesbrough.
Run by Middlesbrough Council, it gives households quick access to free treatment for some of the most common and harmful pests.
It is open to homeowners and people living in private rented accommodation and target pests – also including bedbugs and cockroaches – inside domestic properties and in private gardens and garages.
Mayor Chis Cooke said the service improves public health, supports vulnerable people and keeps neighbourhoods clean and safe.
Mayor Cooke said: “We’ve listened to the concerns raised by our residents and designed a service that will make a real difference to people’s lives.
“Pest problems can have a serious impact on people’s health and wellbeing, especially for vulnerable residents.
“By offering free treatment for the most common pests, we are removing a cost barrier to help people act quickly to get infestations under control; that will improve the day-to-day lives of everyone in Middlesbrough.”
Newly recruited officers are dealing with the initial pest problem but also focus on tackling the root causes of infestations. They are also offering advice on hygiene and preventing pests from returning.
Residents can book appointments online, with morning or afternoon appointments available from Monday to Friday.
The council said that some specialist treatments will remain chargeable in line with existing fees, while social housing tenants will continue to receive support through existing arrangements with their landlords.
