Close Menu
Pest MagazinePest Magazine
  • News
    • National Pest Awards
    • BPCA
    • NPTA
    • Companies
    • Local Authority
    • Natural England
    • HSE
    • People
    • Products
    • Best Practice
    • Brexit
    • COVID-19
  • Species
    • Rodents
    • Insects
    • Birds
    • Mammals
  • Magazines
    • June/July 2025
    • April / May 2025
    • Feb / March 2025
    • Dec 2024 / Jan 2025
    • Oct / Nov 2024
    • Aug / Sept 2024
  • Library
    • Annual Reports
    • Company Catalogues
    • Guidance
    • Inserts
    • Supplements
  • Professional Development
    • BASIS
    • Research
    • Stewardship
    • Training
  • Pest Test
  • Jobs
    • View All Jobs
  • Key Supporters
    • Bábolna Bio
    • Bell Laboratories
    • Pelsis
    • Envu
    • Lodi UK
    • PelGar International
    • Russell IPM
    • Syngenta
X (Twitter) LinkedIn
  • Sign-up for weekly news emails
  • Subscribe to Pest Magazine
  • About Us
    • Technical Advisory Board
  • Advertise
  • Contact Us
X (Twitter) LinkedIn
Pest Test Log-In
Pest MagazinePest Magazine
  • News
    • National Pest Awards
    • BPCA
    • NPTA
    • Companies
    • Local Authority
    • Natural England
    • HSE
    • People
    • Products
    • Best Practice
    • Brexit
    • COVID-19
  • Species
    1. Rodents
    2. Insects
    3. Birds
    4. Mammals
    5. View All

    Helping a luxury car showroom eradicate an infestation and steer clear of rodents

    25 March 2024

    Case Study – Freeing a pig farm of a severe rodent infestation in just 10 days

    11 May 2023

    Chinese takeaway issues apology after video of rats and raw chicken emerges

    14 July 2021

    Republic of Ireland rodent callouts jump 35%

    25 June 2021

    13 confirmed sightings of yellow-legged hornets so far in 2025

    13 May 2025

    Red Spider Mites on the hunt for spaces to hibernate

    3 December 2024

    Rentokil encourages vigilance as wasp activity increases ahead of the early autumn nesting period

    25 September 2024

    Rentokil warns of a surge in biting insects as humid weather continues

    3 September 2024

    Worcester City Council increases budget to control gull numbers by £35,000

    26 October 2022

    BPCA urges householders and businesses to seek professional advice if birds are becoming a problem

    3 May 2022

    NatureScot restricts the use of general licences on Lochan Estate in Perthshire

    7 February 2022

    Natural Resources Wales confirms Welsh general licence extension until June 2022

    17 December 2021

    Conservation charity warns of need for joined-up approach and a fast-track to effective grey squirrel controls

    30 May 2025

    Squirrel charity welcomes new legislation on use of gene editing

    14 June 2022

    Ferrets to be removed as permitted target species for the DOC 250 spring trap

    13 April 2021

    Charity says planting of 30,000 hectares of trees must be matched by grey squirrel control

    10 February 2021

    Conservation charity warns of need for joined-up approach and a fast-track to effective grey squirrel controls

    30 May 2025

    13 confirmed sightings of yellow-legged hornets so far in 2025

    13 May 2025

    Red Spider Mites on the hunt for spaces to hibernate

    3 December 2024

    Rentokil encourages vigilance as wasp activity increases ahead of the early autumn nesting period

    25 September 2024
  • Magazines
    1. June/July 2025
    2. April / May 2025
    3. Feb / March 2025
    4. Dec 2024 / Jan 2025
    5. Oct / Nov 2024
    6. Aug / Sept 2024
    Featured

    Pest 99: June/July 2025

    By Simon King10 June 2025
    Recent

    Pest 99: June/July 2025

    10 June 2025

    Pest 98: April / May 2025

    8 April 2025

    Pest 97: February / March 2025

    12 February 2025
  • Library
    • Annual Reports
    • Company Catalogues
    • Guidance
    • Inserts
    • Supplements
  • Professional Development
    • BASIS
    • Research
    • Stewardship
    • Training
  • Pest Test
  • Jobs
    • View All Jobs
  • Key Supporters
    • Bábolna Bio
    • Bell Laboratories
    • Pelsis
    • Envu
    • Lodi UK
    • PelGar International
    • Russell IPM
    • Syngenta
Pest MagazinePest Magazine
Companies

Dealey Environmental invests in ‘lean management’ from BigChange

mmBy Simon King3 February 2022No Comments2 Mins Read
LinkedIn Twitter Facebook Email

Dealey Environmental, which was named Small Company of the Year at the National Pest Awards 2021, said it has reduced the resources required to manage its mobile workforce by 50%, following the implementation of field service management software from BigChange.

Using the BigChange platform, Dealey has further improved its green credentials with a significant reduction in paperwork and has boosted its customer experience with automated reporting.

Martin Cobbald, managing director of Dealey Environmental, said: “Before BigChange we were killing trees not just pests – we consumed paper at an unsustainable rate and not only was this bad for the planet it was bad for us and for our clients.

“We had paper everywhere, except where it was meant to be, and it took a huge amount of my time to schedule jobs,manage the team and liaise with clients.”

Mr Cobbald continued: “Around this time, I was introduced to the concept of ‘lean management’ which focusses on continuous improvement and optimising resources. I was also recommended BigChange and realised the fit between our aspirations, the model for a successful business and the BigChange solution, and we haven’t looked back.”

Since implementing the single platform CRM, job scheduling, live tracking, field resource management and online portalfrom BigChange, Dealey records all customer interactions, automatically schedules routine tasks and captures site visit records, including photographs, for auditing and reporting.

The HR function uses vehicle tracking reports to further reduce paperwork and reduce the monthly payroll resource and the online library has made new recruitment inductions and training more efficient and effective.

““Since the first meeting BigChange talked our language making an effort to understand our business and our needs,” Mr Cobbald said.

Share. LinkedIn Facebook Twitter Email
Previous ArticleIntegrated Pest Management acquired by Orkin
Next Article PGH Beegone opens its Redditch franchise

Read Similar Stories

Veritas launches new Vertebrate Identification flashcards

Rentokil to sell French workwear business in £342 million deal

Pest controllers tour BASF’s Widnes factory following popular golden ticket competition

Comments are closed.

Latest Stories

BASIS announces new board appointments

16 June 2025

Syngenta and NPTA relaunch groundbreaking 5<25 training initiative to support more young pest professionals

13 June 2025

BPCA to host next networking event on June 19

12 June 2025
Key Supporters
© 2025 Lewis Business Media. All Rights Reserved.
Lewis Business Media, Suite A, Arun House, Office Village, River Way, Uckfield, TN22 1SL

Privacy Policy | Cookie Policy | Terms & Conditions

  • National Pest Awards
  • OvertheCounter
  • Pet Business World

Type above and press Enter to search. Press Esc to cancel.